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Isiko (ē/sē/kō) Zulu 1. Culture. 2. Practice. 3. Custom. 4. Habit.

Our name, ISIKO, conveys our understanding that culture animates disputes -- whether personal injury, estates, family, workplace, commercial, organizational, or community.

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At Isiko Dispute Resolution Consultants Inc., we specialize in providing comprehensive mediation, arbitration, dispute prevention, and training tailored to the unique needs of our clients. Our team of experienced professionals facilitate constructive dialogue and negotiation, ensuring that conflicts are resolved efficiently. Our commitment to fostering collaborative solutions not only helps preserve relationships but also saves time and money for all parties. Whether you are a business, organization, or individual, we empower you to navigate disputes with confidence and clarity, with the ultimate goal of promoting a culture of understanding and cooperation.

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Arbitration / Adjudication

Arbitration is a method of resolving disputes outside of court, where an impartial third party, known as an arbitrator, makes a binding decision after considering the evidence and arguments presented by both sides. This process is often faster and more cost-effective than traditional litigation and can be tailored to the specific needs of the parties involved.
Arbitration Adjudication

Isiko Dispute Resolution is dedicated to providing expert dispute resolution tailored to the unique needs of individuals and businesses. With a focus on efficiency and confidentiality, our services encompass everything from the selection of experienced arbitrators to the management of the entire arbitration process. We specialize in various types of disputes, including commercial, civil, estates, family and cultural issues, ensuring that our clients receive fair and timely resolutions. Our arbitration services provide a structured and impartial process for resolving disputes, resulting in binding decisions that save time and reduce legal costs.

Our arbitrators possess a diverse range of qualifications and expertise, including advanced degrees in law, extensive experience in their respective fields, and specialized training in dispute resolution. Many of them have served as adjudicators or have significant backgrounds in arbitration and mediation. They are skilled in various industries, allowing them to understand the nuances of different types of disputes and to provide fair, informed decisions. Additionally, our arbitrators adhere to strict ethical standards and are committed to impartiality throughout the arbitration process.

Mediation

Mediation

Our mediation services focus on facilitating open communication between parties to reach mutually beneficial agreements. We employ skilled mediators who guide discussions and help uncover underlying interests, ensuring that all voices are heard. Our commitment to fostering constructive dialogue and maintaining a neutral environment makes us a trusted partner in resolving conflicts outside of the courtroom.

Additionally, our dispute prevention strategies are designed to proactively identify potential conflicts and implement effective measures to mitigate risks. We pride ourselves on our personalized approach, adapting our methods to fit each client’s specific circumstances.

Dispute & Conflict Prevention

Dispute & Conflict Prevention

At Isiko, we specialize in proactive dispute prevention strategies tailored for businesses and individuals. With a deep understanding of conflict resolution and risk management, our experienced team works diligently to identify potential issues before they escalate. We offer comprehensive training, mediation services, and customized policies to foster effective communication and collaboration. Our mission is to create harmonious environments that minimize disputes and enhance productivity, ensuring peace of mind for our clients.

Our dispute prevention services focus on creating a tailored approach that suits the unique needs of each client. We begin with an in-depth assessment of your existing processes and communication styles to identify potential areas of conflict. Following this, we develop customized strategies that include training workshops, mediation techniques, and policy development aimed at fostering a collaborative environment. Our goal is to empower clients with the tools necessary to prevent disputes from arising and to resolve any that do in a constructive manner.

Training

At Isiko, we are committed to empowering individuals and organizations through specialized training programs in dispute resolution and prevention. Our training modules cover essential skills such as negotiation, mediation techniques, and conflict management strategies. Designed for diverse audiences, from corporate teams to community leaders, our programs are interactive and practical, ensuring participants leave with actionable insights. By investing in dispute resolution training, you not only enhance your team’s capabilities but also foster a proactive culture that minimizes conflicts before they escalate.
Training
Our training programs in dispute resolution and prevention are meticulously designed to equip participants with essential skills and strategies. The curriculum includes interactive workshops, role-playing scenarios, and real-world case studies that allow participants to practice and refine their skills in a supportive environment. We cover various topics, including effective communication, cultural intelligence, and the psychology of conflict, ensuring a comprehensive understanding of dispute dynamics. Additionally, our experienced trainers bring a wealth of knowledge and expertise, providing personalized feedback to enhance learning outcomes.
Our training programs are offered in various formats to accommodate different learning preferences and organizational needs. We provide in-person workshops, virtual training sessions, and hybrid models that combine both approaches. Each format is designed to maximize engagement and interactivity, ensuring that participants gain practical experience regardless of the setting. Additionally, we offer on-site training for organizations seeking tailored solutions, allowing us to address specific challenges and goals unique to your team.

Diversity & Inclusion

Diversity and Inclusion benefit the organization and the people in it

Diversity conveys a need to respect similarities and differences

Differences are not deficits

Inclusion develops a positive attitude, enhances meaning and engenders competence

Included individuals are more productive and loyal

Isiko's Consultants offer Training and Facilitation which will help your organization to leverage the assets of diverse human capital to enhance your workplace culture and your overall effectiveness

Culture or Worldview

Culture or worldview is the lens through which we see the world and ourselves in it

Our values, acts, emotions, ideas are cultural products

Culture is dynamic, fluid, and evolves over time

As a result of our continued interactions and experiences, everyone has more than one culture

Ignoring, minimizing, misconstruing or stereotyping a person's culture or worldview can lead to conflict

Isiko's Consultants offer Training and Facilitation to help you manage conflict in your relationships, workplaces or community by helping you to understand the relationship between culture and conflict.

Culture and Conflict are inextricably bound.

They both affect or are affected by our communications, emotions, values, structure, and history

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civil_law

Arbitration / Adjudication

Independent Arbitrators with years of in-person and online experience offering fair, ethical, impartial arbitration of:

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mediation

Mediation

We offer in-person and online mediation in:

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training

Training, Coaching & Presentations

Workshops, Seminars, Coaching and Presentations on:

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Dispute+Prevention

Dispute Prevention & Relationship Management

Workshops, Seminars, Coaching and Presentations on:

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What Our Clients Say

Terrie-Lynne DevonishChief Compliance Officer, North America at Aon Corporation
"I have worked with Verlyn on a number of projects. Overall, she is a dynamic person and excellent counsel. Beyond that, she is also diligent, organized and practical in her counsel and advice. I would not hesitate to recommend Verlyn as counsel and as a mediator."
Leslie Macleod,Co-Director Professional LL.M. in Dispute Resolution Osgoode Hall Law School
"In our debrief of yesterday's class, all the group wanted to talk about was the concepts and learnings you brought their way. You contributed enormously to the class. Thank you agair."
Virginia Maclean,Q.C.
"Verlyn is hardworking, dedicated, very competent, reliable and professional in all her dealings On top of all of this, she has a very upbeat and bubbly personality which enables her to work in a cooperative positive way which is a wonderful attribute in any legal adviser."
Bronwaen Moore,UHN Toronto Rehabilitation Institute Brain Soinal Cord L FAP Service
"Your presentation opened our eyes to the incredible complexity of culture, and some of the more subtle ways that it can play a role in the interactions between people in the healthcare context. We have a appreciation and respect for this very important concept ... You gave us a great deal to process and we have been digesting it slowly over the course of many nformal conversations about ideas you shared with us around power, microaggression and the importance of being alert for subtle cues as to clients' unique worldview so that we might better serve them."
Leslie Macleod,Co-Director Professional LL.M. in Dispute Resolution Osgoode Hall Law School
"In our debrief of yesterday's class, all the group wanted to talk about was the concepts and learnings you brought their way. You contributed enormously to the class. Thank you again."
May Wong
"I have had the pleasure of working with Verlyn Francis on several projects over the years. We served together as members of a volunteer board of directors, worked together on grants review and most recently, collaborated on a foundation research initiative. I've always found Verlyn to be both thoughtful and thorough. As a collaborator, she is willing to assert her views, but also ready to consider other perspectives and to find middle ground. Analytical and wise, I value Verlyn as a colleague from whom I constantly learn."